Roanoke Island Animal Clinic

107 Russell Twiford Road
Manteo, NC 27954

(252)473-3117

roanokeislandanimalclinic.com

4/15/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I was very anxious leaving my vet when I moved to the Outer Banks, but I am very glad that a friend referred me to Roanoke Island Animal Clinic. Everyone was polite and pleasant even when busy. And I loved Dr. Sara Beth and her staff. Thank You!

4/13/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

As a walk-in; the concern I had about my pet was received and addressed in a timely matter. Thank You!

4/12/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

This was by far the best clinic I have ever had my pet looked at to evaluate . Dr. Grossman is a gifted vet. His knowledge and compassion is exceptional and his "dog side manner" makes me smile .

4/12/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Great staff Great service Reasonable prices.

4/9/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

4/8/18

5 of 5

We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

4/8/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Friendly and professional

4/7/18

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5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Name:

4/2/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Best veterinary care/experience we have ever had! Thank you so much!

3/31/18

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
2 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
7 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Everyone was very kind, helpful, and knowledgeable.


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3/23/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Best veterinarian hospital in the world. Thank you for all you do. Also thanks for saving Sadie twice!!


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Name: Debbie Luke

3/21/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I’m always pleased with the service and the fact that I can drop my dog off before work and pick him up later if needed.

3/21/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Our dog was hit by a truck on a Sunday afternoon. Dr. Elliott and team met us immediately. We received excellent service and treatment. I cannot say enough positive things. The follow up after the surgery has been amazing as well. THANK YOU!

3/21/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I really appreciate that Dr. Grossman spent time with us and was even on the floor showing us some training tips! We weren't just rushed in and out...Zoey is a puppy so we have just begun! Thank you!

3/19/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

DVM Grossman was very detail oriented, did not rush through very good explanation of his opinion, made sure I understood. Was caring and gentle with my dog.

3/15/18

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

3/15/18

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

3/14/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Always available and caring.


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3/8/2018

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?

8/28/2017

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

Kind with my dog

 

6/29/2017

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

Tell us why:

Dr. Grossman and staff were very competent and caring.

 

6/19/2017

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

Best care we have ever received for our dog Ellie. Everyone was so helpful and patient. Will never go anywhere else again. Thank you.

 

6/19/2017

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

Everything and everyone at Roanoke Island Animal Clinic is wonderful. A truly caring and personal experience each time.

 

6/17/2017

4 of 5

We were greeted promptly and courteously.

4 of 5

The hospital was clean, safe, and professional in appearance.

4 of 5

We were seen within a reasonable time frame.

4 of 5

The staff was knowledgeable and considerate toward my pet and me.

N/A

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

9 of 10

How likely is it that you will recommend us to a friend or colleague?

4 of 5

Overall, how would you rank us?

Tell us why:

Great groomer

 

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6/16/2017

4 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

4 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

N/A

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

The staff, the techs and the vets are all kind, courteous and above all caring about all the animals. This is the first time I ever had a dog (Chloe) who is excited to go to the vet's office-----she is beside herself with joy as we cross the bridge!

 

6/15/2017

5 of 5

We were greeted promptly and courteously.

4 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

4 of 5

I feel I received value for the fee I paid.

4 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

Emergency surgery. Ziggy was well taken care of.

 

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

Tell us why:

Everyone at RIAC is always genuinely interested in the wellbeing of our dog, Sophie!

 

5/15/2017

4 of 5

We were greeted promptly and courteously.

4 of 5

The hospital was clean, safe, and professional in appearance.

4 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

I love my dog. Thank you so much for for taking care of Captain.

 

5/12/2017

5 of 5

We were greeted promptly and courteously.

4 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

4 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

These are just good people who care about animals...and know you by name and pet name and will see you in the community and ask you how your pet is doing? They are absolutely a patient oriented staff.